Virtual Conference
Pharma Conference 2022

Dana Welle

Tribeca Companies, United States of America

Title: Association of occupational distress and sleep-related impairment in pysicians with unsolicited patient complaints

Abstract

Objective: To study the relationship between occupational distress and sleep-related impairment in physicians with unsolicited patient complaints.

Participants and Methods:
Deidentified data from an academic medical center survey. Unsolicited patient complaint data was matched with the corresponding participant occupational distress data. Unsolicited patient complaints (UPCs) are used to calculate a Patient Advocacy Reporting System (PARS) score, a validated predictor of malpractice risk and clinical outcomes.

Results:
Each 1-point increase in burnout and sleep related impairment was associated with a 69% and 49% increased odds of being in the next higher PARS (risk) category. Professional fulfillment was a protective factor associated with fewer UPCs. Each 1 point decrease in professional fulfillment was associated with a 68% increased odds of being in the next higher PARS risk category.

Conclusion:
Findings from this research suggest that occupational distress and sleep-related impairment in physicians are associated with unsolicited patient complaints.

Biography

Dana Welle DO, JD graduated number one in her medical school class and specialized in women’s health care and pelvic reconstructive surgery. She went on to study law and is a member of the California Bar Association. As CMO of The Risk Authority, Stanford, Dana was co-chairman of the Stanford Physician Wellness Committee and Founder/developer of the nation-wide Physician Wellness Academic Consortium. Dana’s research focuses on the importance of addressing burnout and its implications on performance metrics, including malpractice risk, retention, absenteeism and presenteeism. She has presented on the subjects nationally and internationally.